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Marketplace Legal Terms

Terms & Conditions

These Terms & Conditions govern your access to and use of MadeInTanzania.co.tz, including the use of accounts, seller profiles, product listings, marketplace features and communications between buyers and sellers.

Last updated: 5 September 2026
MadeInTanzania.co.tz is a privately operated digital marketplace owned and managed by Pambei Technologies. By accessing or using the marketplace, creating an account, listing a product or communicating with another user through the platform, you agree to comply with these Terms & Conditions.

01 Acceptance of Terms

By accessing or using MadeInTanzania.co.tz, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these terms, you should not use the marketplace or create an account.

02 Marketplace Operator

MadeInTanzania.co.tz is owned and managed by Pambei Technologies.

The platform provides digital tools that allow buyers to discover Tanzanian products and allows eligible sellers, producers and businesses to promote and list products.

MadeInTanzania.co.tz is not a government institution or government agency unless explicitly stated otherwise.

03 User Accounts

Certain marketplace features require users to create an account.

Users agree to:

  • Provide accurate and complete information.
  • Maintain accurate account information.
  • Protect account passwords and verification codes.
  • Not share accounts with unauthorized persons.
  • Notify MadeInTanzania.co.tz if unauthorized account activity is suspected.

Users are responsible for activities carried out through their accounts unless the account has been compromised without their knowledge.

04 Role of the Marketplace

MadeInTanzania.co.tz primarily provides a platform for product discovery, seller promotion and communication between buyers and sellers.

Unless specifically stated for a particular transaction, MadeInTanzania.co.tz is not the manufacturer or owner of products listed by independent sellers.

Buyers should review product information, seller details, prices, delivery terms and other relevant information before making a purchase decision.

05 Product Listings

Sellers are responsible for ensuring that product listings are accurate, lawful and not misleading.

Listings should contain accurate information about:

  • Product name and description.
  • Price where applicable.
  • Product condition.
  • Product origin.
  • Manufacturer or producer where relevant.
  • Availability and stock status.
  • Product images.
  • Minimum order quantity where applicable.

06 Product Origin & Verification

Because MadeInTanzania.co.tz focuses on Tanzanian products, sellers must not falsely represent imported products as being made in Tanzania.

Products may be identified separately as:

  • Made in Tanzania.
  • Assembled in Tanzania.
  • Processed in Tanzania.

MadeInTanzania.co.tz may request supporting information or evidence concerning product origin, manufacturer details or relevant certifications.

A verification badge should not be interpreted as a guarantee of product performance unless expressly stated.

07 Purchases & Transactions

Product prices, payment methods, availability and transaction arrangements may vary between sellers.

Buyers should confirm the final price, quantity, delivery charges, delivery time and payment method before completing a transaction.

Where payments are made directly to a seller, the buyer should use reasonable care and retain appropriate proof of payment.

08 Shipping & Delivery

Delivery methods, charges and delivery times may vary depending on the seller, product, destination and order size.

Buyers should confirm delivery arrangements with the seller before purchase where this information is not clearly stated on the marketplace.

Sellers are responsible for providing reasonable and accurate delivery information.

09 Returns, Replacements & Refunds

Return and refund eligibility may depend on the nature of the product, seller policy, product condition and circumstances of the transaction.

Products that are damaged, defective, incorrect or significantly different from their description may qualify for a return, replacement or refund where applicable.

Certain custom-made, personalized, perishable or used products may not be returnable unless they are defective or otherwise covered by applicable law.

10 Prohibited Conduct

Users must not use MadeInTanzania.co.tz to:

  • Commit fraud or deception.
  • Sell counterfeit or unlawful products.
  • Misrepresent product origin.
  • Publish false or misleading product information.
  • Upload malicious software or harmful content.
  • Attempt unauthorized access to accounts, servers or marketplace systems.
  • Harass, threaten or abuse other users.
  • Use the marketplace for unlawful activities.
  • Manipulate reviews, ratings or verification systems.

11 Seller Responsibilities

Sellers are responsible for complying with applicable laws and marketplace requirements.

Sellers should also comply with the separate Seller Guidelines, including requirements concerning product quality, photography, origin information, communication and fulfilment.

Seller Guidelines form operational marketplace rules and may be updated independently from these Terms & Conditions.

12 Intellectual Property

The MadeInTanzania.co.tz name, website design, software, branding and original platform content may be protected by applicable intellectual-property laws.

Sellers retain responsibility for ensuring that images, logos, trademarks, descriptions and other content they upload do not infringe the rights of another person or organization.

13 Suspension & Termination

MadeInTanzania.co.tz may remove content, suspend listings or restrict an account when reasonably necessary to protect marketplace users or enforce marketplace rules.

Reasons may include:

  • Fraudulent activity.
  • Repeated misleading listings.
  • Product-origin misrepresentation.
  • Sale of prohibited products.
  • Abuse of marketplace users.
  • Serious or repeated violations of these terms.

14 Limitation of Liability

MadeInTanzania.co.tz aims to provide a useful and reliable marketplace, but cannot guarantee uninterrupted availability of the website or the accuracy of all information submitted by independent users.

To the extent permitted by applicable law, users are responsible for evaluating products, sellers and transaction terms before entering into agreements with other marketplace users.

This section should be reviewed carefully before publication because liability clauses must remain consistent with applicable consumer and commercial laws.

15 Privacy & Personal Information

Personal information collected through MadeInTanzania.co.tz is handled in accordance with our Privacy Policy .

Users should review the Privacy Policy to understand how personal information is collected, used, stored and protected.

16 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our marketplace, services, business practices or applicable legal requirements.

Updated terms will be published on this page together with the latest revision date.

17 Governing Law

These Terms & Conditions are governed by the applicable laws of the United Republic of Tanzania.

Any dispute relating to use of the marketplace should first be raised with MadeInTanzania.co.tz so that the parties may attempt to resolve the matter appropriately.

18 Contact Us

For questions regarding these Terms & Conditions, contact MadeInTanzania.co.tz.

Operator
Pambei Technologies
Website
MadeInTanzania.co.tz
Support
support@madeintanzania.co.tz
Country
Tanzania
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